Terms and Conditions

Terms and ConditionsWelcome to the official website of Nueranya, a unit of Tirae Ecoventures. By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree to all the terms, please refrain from using our website or placing an order.

1. General Information

This website is operated by Tirae Ecoventures under its brand Nueranya represented by Mayuri Goswami as the proprietor. Throughout the site, the terms “we”, “us” and “our” refer to Nueranya and Tirae Ecoventures and / or its proprietor and / or representatives. By engaging in our services or purchasing our products, you agree to comply with the Terms and Conditions listed here.

2. Product Information

Nueranya offers a curated selection of teas, including but not limited to:

• Green Teas
• Herbal Teas
• Wellness Blends

All references to health and wellness benefits on this site are derived from traditional wisdom, customer feedback, and anecdotal evidence.
No claims are made by Nueranya, Tirae Ecoventures, its proprietors, or employees that our products are intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our products are not to be considered substitutes for professional medical advice, diagnosis, or treatment. Please consult a licensed medical professional for any health concerns.

3. Non-Returnable Items

Due to the nature of our products, all items sold by Nueranya are non-returnable and non-refundable. As teas are consumable products, we do not accept returns for hygiene and safety reasons, except in the case of a genuine quality issue or damage in transit.

4. Shipping & Delivery

We strive to dispatch all orders promptly, but delivery timelines may vary based on location and third-party courier services. Nueranya shall not be held liable for delays caused by shipping partners or circumstances beyond our control.

Shipping fees, if applicable, will be added during checkout and displayed before final payment.

5. Risk & Allergies

By purchasing from Nueranya, you acknowledge and accept the following:

• You have reviewed the ingredient list for each product.
• You are responsible for knowing any personal allergies or sensitivities.
• Natural ingredients may cause reactions in some individuals.

Nueranya, Tirae Ecoventures, and associated personnel shall not be responsible for any side effects, allergic reactions, or health issues caused by the consumption or use of our products.

6. Jurisdiction

All disputes or claims arising out of the use of this website or purchase of Nueranya products shall be subject to the exclusive jurisdiction of the courts located in Guwahati, Assam, India.

7. Intellectual Property

All content, designs, product names, logos, images, and written material are the intellectual property of Nueranya / Tirae Ecoventures unless otherwise stated. Any reproduction or misuse without written consent is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted under Indian law, Nueranya / Tirae Ecoventures shall not be held liable for any incidental, indirect, or consequential damages arising from the use of our website, services, or products.

9. Updates to Terms

We reserve the right to modify or update these Terms and Conditions at any time. All changes will take effect upon being posted on the website. Continued use of the site after changes implies acceptance of the updated terms.

10. Contact Information

For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact:

Email: feedback@nueranya.com
Phone: +91-6000078297
Brand: Nueranya
Parent Entity: Tirae Ecoventures